ANZ issues urgent warning to customers

ANZ customers have been told to think twice before clicking this link.

ANZ breach and fake website.

ANZ customers have been told to watch out for fake websites. (Source: Getty/ANZ)


ANZ has issued a warning to customers after it discovered scammers were creating fake websites impersonating it.

The major bank said it was aware of fake ANZ Transactive Global websites, with customers searching for ‘ANZ Transactive’ being directed to malicious ads leading to the websites.

The fake website’s login page asks the customer to provide their User ID, password, token or ANZ digital key, and mobile number to urgently update their customer details. It then says an ANZ representative will be calling them shortly.

“This information gives the fraudster enough details to be able to gain trust as an ANZ employee with the intention of committing fraud,” ANZ said.

“Fraudsters pay for ads to secure top search-engine positions, exploiting users’ trust and increasing the likelihood of successful scams.”

ANZ said customers should go directly to the ANZ website ( to log in, instead of via search engines or hyperlinks.

It also recommended customers check for misspelled words in the URL and website – the fake website has an extra ‘t’ in its URL – and refrain from clicking on links tagged as an ‘Ad’.

If you have received a message that you think is a scam, or you have transferred money or shared your ANZ banking details or account credentials, contact ANZ immediately. You can also report it to Scamwatch.

NAB also recently put out a warning to customers over fake websites and said scammers were tricking customers into losing control of their devices.

$3.1 billion lost to scams

Aussies lost a record $3.1 billion to scams last year, an 80 per cent increase on total losses recorded the previous year.

Investment scams accounted for the biggest losses ($1.5 billion), followed by remote-access scams ($229 million) and payment-redirection scams ($224 million).



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